Objective

Primarily this is for staff communication within our commercial enterprise retail operations (cafes, bars, stores).  Consisting of 20 outlets, spread over campus and residences with many venues open 24/7, the university needed to be able to communicate with all staff in the outlets quickly and efficiently (e.g. new products, new deals, upcoming deadlines, financial reporting, urgent service messages, etc).
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Selection process

Internet research dictated a shortlist which was followed by demonstrations from the selected manufacturers.  The solution had to fulfill a strict key requirement checklist which included:

• A hosted solution (to save server admin and software upgrades, we wanted all of that taken care of for us)
• Easily scalable, as new outlets open we need to add them to the system easily
• To be able to group similar screens together, so each section can have its own screens (shops, bars, cafes)
• To allow different people to be able to update different areas on the screen (operations, finance, IT)
• Allow team leaders to be able to update with news that’s just relevant to staff in their outlet
• Send out emergency information out quickly (e.g. if the credit/debit card processing system suddenly goes down)
• To be able to schedule updates to screens, so we don’t have to update just before we want the information to go live
• Flexible display screen size (some outlets had more space for a screen than others)
• Quick and reliable support from the supplier
• Reasonable operating costs

Ticking off the above criteria along with the ability to trial the Clevertouch solution and the pre-sales support offered by the team led to the decision to deploy CleverLive CLOUD.

Clevertouch solution

Clevertouch solution was a complete package with software and hardware included.

Bundle:

• CleverLive
• PRO V3 Media Players
• Screens

Unique Features:

• The range of hardware options
• Central management account with the ability to have sub-users share editing capabilities as input is multi-departmental
• Ability to managing multiple screens across various campus grounds
• Easy to use interface